Customer Ratings & Reviews

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

Geek squad best protection to have on any electronic device customer service is great

For a 5 year term. Chances a very high television will need to be replaced.

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

I bought this with hopes of never having to use it, but it gives me peace of mind knowing I'm prepared if something does go array. Well worth the money!

Geek squad were reluable, knowledgeable and answered all my questions

The squad did everything they could short of replacing the TV

Bought for my oled tv. The only extended warranty that will cover possible burn it! Excellent for protecting your investment!

With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

I haven't have to used it yet, but I love the peace of mind of knowing that I've gotten extended protection and my TV is covered for all and any damages.

Its a very good tv to watch netflix or good gaming

Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

We always buy protection plans and Geek Squad service when we make electronic purchases. Why not? If anything goes wrong, we’re covered.

Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

Good price ($189). Hope I don't have to use it...I purchased this for my 65" Samsung Smart TV simply because it's so large that if it ever fails, I don't want to have to deal with moving it.

Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

Love the customer service and experienced techs. Very friendly and polite

Good protection I have only had to use this twice. No problems with getting what I needed.

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.