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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 30,616 reviews
  • Rated 5 out of 5 stars

    Purchased extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know how good their service is. I have heard good things, though. I bought extended protection in case something goes wrong with my TV, so hooefully it is good. I honestly hope i dont have to use it, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t get a TV without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Changed my TV three times in three years due to normal wear and tear. For each replacement did not have to pay more $100 for my new TV (each a different brand). Never get a TV without this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had any issues and they treat customers with the upmost reapect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your a Geek if You Don't Get the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we probably didn’t need this, we purchased it so we have confidence if we had any issues in the future. Always good to have the geek squad available when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection offered thru geek squad is by far the best electronics protection out there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time that I go to buy on Best Buy is one of the main reasons that make go there and buy the products, because if any time I had any problem with any of the items that I bought there, the service was just incredible!. Even in some case the change my camera for a new one!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed their services yet, but the warranty seems outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used being new TV as of yet but will call if any issues.

    I would recommend this to a friend