Customer Ratings & Reviews

I believe the protection plan is a must have for expensive tech that you plan on keeping for years to come. In the past, I had to make claims a few times on my products and the geek squad always corrected the issue.

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

Highly recommended by my daughter. i thought I would try it.

Excellent service from the cashier on that day there

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

The protection gives me peace of mind knowing that if there are any issues with my new product, I can trust that Geek Squad will be of great service and come up with timely resolutions.

The agents were nice and friendly. They helped me setup my tv with ease within 30 minutes. They were quick and professional about it. I would highly recommend having geek squad help with setting up your TV. It worth it

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

Love the return process with this company. When need to return is fast and easy.

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

So far do not need there assistance love my TV Love

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

When I purchased a new computer for myself, I also bought one for my mom, who lives 700 miles away. I purchased the geek squad access for our computers, and when my mom has needed some help, I don't have to try to talk her through it over the phone - she can take her computer to her local best buy!

I like the option of having coverage that if something goes wrong someone will come out to repair it.

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

Very useful when I had an issue with a product I had to return.