Customer Ratings & Reviews

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

I had problems with 2 items i bought and both times was excellent

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Great Delivery. Outstanding service. Would recommend

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

I love the 4K on this, it looks so wonderful with my PS5

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

I have used geek squad in the past and their service has been consistently great as always for many, many years.

I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

Great job and excellent customer service as always you can trust them

Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

Our experience at Best Buy was great per usual. Thanks Best Buy!