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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 30,632 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant images

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys really friendly, I will definitely recommen this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our TV and answered our questions. Happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty in case it breaks haven’t had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain for great service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add protection with quality thease days to prevent problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered our TV in timely manner good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Easy replacements good service and customer care team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend adding this to any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased four TVs from Best Buy in The Last 5 Years I will not purchase anything without the Best Buy warranty they stand behind what they sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeks were awesome! Tyler went above and beyond in helping me when BEst Buy customer service had no idea what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection covers everything, very worth it when there is an issue with a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to use this yet, but bought for extra insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad service warranty is great. I do not regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have a lil insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I have not had to use geek squad as i have had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the Buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these plans for every product I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product an pictures are magnificent TV an customer service an delivery was on Time

    I would recommend this to a friend