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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 30,635 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!! I feel like a king in a castle, a king in a castle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have I have not used it as of yet. will have when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never have to use this but it is a nice feature to have. Figure it was better to have it in case. Replacing a new TV can get expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been quick and very efficient with my inquires and repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Like the protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping with tv and ect had no problems with no warranty here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where hands on took their time to make sure that I where satisfied with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attention always it's great...they help me with a tv that didnt work any more and Made me My refund whitout a problem... Definily i recomend buy this proteccion for sure with no doubt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    terrible setup, hopefully the benefits are worth i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was worth it for this product. I made a wide decision to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved they delivered my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the piece of mind incase something happens and the delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

    I would recommend this to a friend