Customer Ratings & Reviews

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

This is a must for any Oled Tv and will give you peace of mind for your investment!

Geek Squad are great friendly polite and they do and excellent job when they come out

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

This feature adds a little extra peace of mind. I would definitely recommend.

Very useful fixing problems, i could return my tv without struggle

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

Extremely professional and nice. Did the job fast.

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.