Customer Ratings & Reviews

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Finally peace of mind warranty. 5 year warranty ..nice.

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Excellet warranty service. Techs from geek squad know their stuff.

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

Great peace of mind in case anything happens to my 86 inch tv.

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

I have always had Geek Squad protection and it always paid for itself with the professional service they provided

Recommend getting the insurance for the TV even though it’s a five-year plan you never know what could happen in those five years specially when one has little kids like to throw things around the house.