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Customer reviews

Rating 4.7 out of 5 stars with 25365 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 25,365 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection. I don't use it very often, but it's there just incase. And then it's worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to go to the Geek Squad once and they were able to resolve my problem quickly and to my complete satisfaction. I like the peace of mind especially for my wife when I am traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using Geek squad is so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great tv clear sounds quality as well you wont go wrong affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty in the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only right to add the geek squad protection with every electronic purchase. I’ve had great experiences using geek squad over the years it’s only right for me to continue that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love warranties when buying new products. I just like to make sure I'm covered, just in case something go wrong when I first purchase the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the coverage but my tv broke and had to be replaced it was still in the factory warranty but since they replaced the tv I had to purchase a new warranty I didn't like doing that but I'd rather have the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service when you need another pair of hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv 65inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, good lighting and the images are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased the warranty, just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the warranty on a camera and 2 laptops. BestBuy just replaced them, with very little inconvenience or hassle. So, I purchased the warranty on our most recent purchase, a Samsung TV--just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Spuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection I have only had to use this twice. No problems with getting what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is one of the only places to cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I manly got this protection due to Lg oled Tvs having a chance to get a burn in image & geek squad is one of the only places to cover it. I'll give it 4 stars due to it being a very expensive for the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent really used my warrenty but you can never go wrong with getting extra protection. If you have pets or kids then its a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since our tv was going to be in the living room next to a fish tank we thought why not. It does cover humidity associated damage so it was nice to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty for the TV from Best Buy price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay when you don't have to pay to replace a piece of equipment because you got the warranty they will fix or replace I suggest getting it for any large purchase total money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Forget...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it! The cost of replacement is greater than the cost of the plan after the manufacturer's one-year warranty expires.

    I would recommend this to a friend