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Customer reviews

Rating 4.7 out of 5 stars with 25366 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 25,366 reviews
  • Rated 5 out of 5 stars

    Geek Squad helpline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend having an extended warranty to protect your big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think geek squad insurance is great knowing that if theres something wrong with the tv will come to the house to fix it instead of you taking it to the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably didn't need to get this, given the quality of the TV manufacturer, but there's a great relief in knowing that if something were to go wrong that it would be in good hands. I got this service on my last TV purchase. I only needed to use it once, but that made it worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took the time to explain every feature and details

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little wonky process but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty are always good to have on all purchases I never purchased anything in Bestbuy without warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy. On best buy. I recommend all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy tv, get the warranty. This took the pain out of returning my tv and got a gift card for full tv price, my $25 reward certificate and a pro rated rate for the warranty credited back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my geek squad protection. I get it on everything I get at Best Buy besides Apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buying extended plan at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Came out once already, did fine !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is a nice thing. With protection i can enjoy my TV to the fullest without worrying like a helicopter parent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my tv no questions asked when it couldn’t be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to spend extra after the initial purchase. But lets face it, you spend all of that money on a new TV for a 1 year manufacturer warranty!! worth the little bit extra to know that you are covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good purchase addition. Full replacement if something goes wrong during this 2 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they offer this service for such a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, honest, professional, and knowledgeable technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the plan on my huge purchases. The Best Buy TV price with the protection plan beats competitors. Comforting and reassuring especially with the thin screen on the LG C8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan. Without the installation. The plan covers everything that i could possibly expect to happen to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE BEST BUY WARRANTIES!!! THEY ARE SO AWESOME!! I WILL NEVER MAKE A PURCHASE WITHOUT A GEEK SQUAD WARRANTY!! I ABSOLUTELY LOVE BEST BUY!!!!

    I would recommend this to a friend