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Customer reviews

Rating 4.7 out of 5 stars with 25368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 25,368 reviews
  • Rated 5 out of 5 stars

    Purchase of the five year warranty for my TV with

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of the five year warranty for my TV with a great decision. The price was less than $200 for my 75 inch TV for five year contract. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to protect your purchase. Havn't used it yet and hope I don't have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the Geek Squad protection added to all my major purchases. You never know what may happen, so it's best to stay covered. I have never had a bad experience with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it the buy. Never know what could happen! If you can, get it :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended protection for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad service. I am amazed on how they solve problems so quickly. They know all products even if they are old ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they will show up if needed. Best warranty to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very intelligent and knowledgeable of what they do and do great work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To the Geek-Mobile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope that my post does not mean that I will need their service for repair. It's like insurance - better to have it and not need it than need it and not have it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad saved me money!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers your butt when things go bad, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the protection for my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend