Customer Ratings & Reviews

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

You can never be sure with new technology so I always buy the 5 year warranty. Products today are built to last like they did once before so a warranty is a must....save thousands or waste thousands?

Get it! It’s worth all the money! You can’t go wrong when it breaks!

Best warranty money combined no questions asked for turning anything

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Love the customer service and experienced techs. Very friendly and polite

Good to have incase needed for any reason on my electronic equipment

I get the geek squad protection on pretty much everything I buy here

Bestbuy has the best warranty service in my area. Worth the purchase, they make exchanges hassle free.

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

I know there are better deals on other unheard of Chinese brands but I went to teh Best Buy store to see the difference. For a $20 difference this is a way better deal, it is like the brand says Sharp. Insignia, Hisense kind of branded tv don't even come close, they look faded and washed out.

Got 2 years protection for my tv. Never needed it but good to have.

By buying the 5 year Protection on a TV, You have peace of mine that no matter what happen to it, that it wii be repaired.

I recommend purchasing Geek Squad protection. It gives you the confidence knowing you can call on them if you need help

When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.

Good product nice picture and everything works well

Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

geek squad very helpful couldn't fixed my product replaced with gift card brought a different one works great

Good decision made to get extended coverage beyond what manufacturers offering only one year for just defects on their products. Yes, you should always have it mind when purchase a larger size T.V.