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Customer reviews

Rating 4.7 out of 5 stars with 25368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 25,368 reviews
  • Rated 4 out of 5 stars

    Good as an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought contract for 5 years just because I got such a good deal on price of tv. Costs $25 for peace of mind to be replaced if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers the best insurance. Saves you a headache. Other companies make you go through these huge process but this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a Samsung TV the warranty is a must . Thank God for the warranty because my last 3 Samsung’s have been replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my back is covered by these guys. Good guys.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tv protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good TV for my son room bestbuy had the best price and i like there Geek Squad Protection i used it before on another item no hassle return for a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s go geeks lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for 5 years love how Best Buy does this thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Quick and easy service and handled it without question.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible service. Got the runaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This a a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor, once you spend this amount of money on a product, go ahead and spend the extra little bit to get protection. I mean it lasts for five years! you don't get that kind of insurance anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurnace

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has thr best warranty next to cost co. I always buy insurance on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all the lightening storms we got around here. I need this for my beautiful new OLED with all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, totally worth the cost. Will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance for my products gives me a secure feeling that am cover for the two years for Any accident that could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have on your devices , I strongly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense TV set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, good quality display and bqigger than my expectation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a TCL Smart TV. Need some protection with these. Used their phone support a few times & they are knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong great price and it has a great picture.

    I would recommend this to a friend