Customer Ratings & Reviews

They are really friendly and helpful, love their costumer services

I also purchased the two year warranty. It was reasonable and a necessity with electronic

Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

Just bought a 58" Vizio 4K Smart TV, and added this 5 year extended IN-HOME service warranty, for $99.00. We have Geek Squad Protection on ALL our Best Buy products.... laptops, tv's, cameras, etc. Haven't used any of the warranties, yet, but they are in place, if necessary. For a $500.00 tv, that's only $20.00 per year..... pretty cheap "insurance", huh?!

It's good to have Geek Squad Service around just in case you may need them.

have not used this yet as the tv is new! Not familiar with their service team.

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

Haven't used it yet bought just for added protection on new tv

Excellent service the agents took great care in delivering the television. Courteous and professional service.

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

Tv has nice colored and everything is easy to understand

The agents were very knowledgeable about the the t.v. and the accessories we needed.

I haven’t had to use it yet, but it seems clear and straightforward.

The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.