Customer Ratings & Reviews

Professional technician’s. Always helpful and always get the job done.

This protection plan will protect all of your items for 5 years

Happy for the product and very satisfied to buy it

Great service Fast and very friendly people I would recommend it

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

Good customer service. Came in and switched out tvs in and out answered all my questions

Amazing Product and Value. Unexpected need to replace our Bedroom TV. So glad we chose this TV!

we haven’t had the need to use our geek squad purchase

Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

Great protection .I had a TV go completely out they covered geek squad coming to my house and new TV. Only hastle was took a couple weeks get everything going .

They were great for setting up my mom's t v And it's big enough for her to see

Great service will take of you ……………………………………………..

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.