Customer Ratings & Reviews

Great service on everything I love everything they do a nice job

Totally worth it! Geek Squad made the process easy and stress-free when I needed help. Fast service, clear communication, and no surprise costs. It’s a great investment for keeping your tech protected. Highly recommend!

Excellent service. great technicians. Very helpful & cooperative. Timely & courteous.

Great purchase, great service. Easy to schedule service.

Love the geek squad service! Installed it myself but if I had any questions they were a phone call away!

So worth it. This was on my parents old TV I bought them. TV was about 4 year old and started getting dark spots. Geek squad had me send pictures and approved replacement. They came out and delivered the new TV and removed the old. Would always suggest either the individual plan or the plan that covers all purchases, both are a good value

Best Buy warranty used to be better but with what they still offer can’t go wrong with a warranty.

I didn’t use the geek service for my installation of my tv.

never had a 4k tv ever but this was an amazing purchase

Haven’t had to use yet and I’m happy I haven’t. This is a product that I recommend definitely if you’re buying open box

Excellent service helped with my pc troubles and was able to get my device functional again.

Delivered as agreed. Great communication from day one

Come on fellow loyal Best Buy customers make a new purchase today and make sure you purchase a protection plan

Have'nt had problems with TV. Its only a month since i purchased it, but like the peace of mind knowing that if there's a problem i can call the Geek Squad. Bought a two year extended warranty.

Worth every penny. Best buy has the best warranty hands down.

I absolutely love this tv. The quality on it is out of this world, It’s super bright and supports Dolby Vision and Atmos. It has all kinds of features and it looks modern with the slim bezels. The QLED brings out a perfect picture and the only complaint I would have is the “ghosting” when watching fast motion content.

The television protection plan for the Geek Squad is nice for the price that we purchased it for. If anything happens to the television we are able to get quick results because we purchased the plan for any issues that may occur. With an item that size I think it a great idea to purchase a protection plan.

Fast and easy customer service hassle free experience

I get this on everything I buy over $100 due to I've had plenty of things die on me prematurely, after the manufacturer warrantee.

I had some issues with my television, due to an update on when updating the software. Finally, after some time the manufacturer sent out a tech to remove some hardware on my tv and replace it. My warranty did not start till within a year from the purchased date. And that is ok, my television is still on and taken care of either way... It just took a couple of days like 30-45 days due to scheduling and procedures with the manufacturer. However, it saved me a couple hundred dollars...