Customer Ratings & Reviews

Gr8t back up incase anything breaks smart to be sure to have it protected

Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

The agents are super friendly and was very informative about my purchase.

Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

Never an issue is I need to return anything. No questions asked!

Have used the Geek Squad in the past Always received courteous respectful knowledgeable service Any issues that I have had were always resolved to my satisfaction

It's great to know that I have a service plan in case something goes wrong.

Good for the value, feels good to know that the Geek Squad has my back

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

I had an agent come to help with some dead pixels on my TV. He was polite and efficient, giving me all of the advice I need before ultimately replacing the product. Highly recommend for peace of mind!

Bought a new 75"tv and thought it would be in my best interest to get.

Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

We needed a TV fast for New Years so we looked for Open bix desls at the store. The price was great. But I have been super pleased with the picture quality snd ease of use. Hooking up DirecTv was a breeze and I hooked up blue ray, Vcr, Atari 2600, nintendo64 and a multiple game player (Nes,sega,sense, all work great! I love the smart tv menu LG uses its very user friendly. And extras like channel plus, amszon hulu etc are great. it has the ability to wirelessly connect to your phone. Wireless network setup was a breeze. I would recommend this TV

I always buy a warranty with electronic to avoid headaches on breakdowns.

I always purchase the protection plan. The Geek Squad has come to my rescue a couple of times over the years. Especially having a young one at home with his electronics. No telling when a spill or fall may happen, LOL. A necessary purchase. Thank you Geek Squad

Best custom service, I love buying my home electronics from this store

Amazing service. Timely, professional and took great care of the surroundings.

Really makes me feel better knowing I have geek squad service on my item. I don’t have to worry about calling the television manufacturer if something goes wrong. And I trust Best Buy Geek Squad to make things more simple than the tv warranty would.

It works great and the picture quality is great. It was easy to setup in less than 15 minutes. I would definitely recommend this television.

great peace of mind, and hassle free, can even transfer to another person