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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 30,326 reviews
  • Rated 5 out of 5 stars

    Geek squad are always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use them yet but just from previous questions they’ve helped me with they’re great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad outstanding customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rachel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product warranty and services and prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great for setting up my mom's t v And it's big enough for her to see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got replacement fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Came in and switched out tvs in and out answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad be with you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan need I say anymore!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product and Value. Unexpected need to replace our Bedroom TV. So glad we chose this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good help with the product will be coming back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Ashe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly enviroment great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service you can get!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED TV looks beautiful and runs like a beast for gaming on console and PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service and respectful engagement...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Pays!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

    I would recommend this to a friend