Customer Ratings & Reviews

Get. That. Warranty. Sleep easy knowing you're covered.

Had to use my warranty three times for my 4K Vizio TV. I'm very cautious and careful with my things especially if they're expensive. So it angered me to see that the Geek Squad techs scratched up the back panel of my TV near the screw holes. Forgave that since it's the back of the TV. Whatever. Then I needed another repair for a flickering issue. The agent and tech sent for diagnosis and repair this time where great and careful. But when I needed a third repair, the agent sent for diagnosis HIT my TV to "check for loose cables". He struck it three times on the top of the TV. Probably became angry after I told him I wanted a TV replacement cuz the second agent said I would qualify if I needed a third repair. Told him to leave my house. He said he would call back later to see if a TV replacement was approved. Never called and come to find out he set up an appointment for repair without informing me and the number I called the guy told me no TV would be replaced. Spent hours trying to place a complaint on this guy named ARBEN and it was a hassle on itself. Then the appointment he set up was impossible to cancel. They never came but to this day I get reminders through email to reschedule my appointment which I'm not going to. From now on I'm not buying any warranties unless I'm guaranteed a replacement instead of repair. Bought an Xbox One X a few weeks ago and rejected a warranty. Now if something breaks, I'd rather buy new than deal with the headache Geek Squad provides.

You can't go wrong with purchasing the extra warranty!

He knew what he was doing and worked fast was’t happy about the price

This is an awesome plan so please buy it because it is the best

Haven't needed to call the geek squad as of yet, but I'm sure if I do find the need, they will be fine. I think this makes 50

I am "electronically challenged". The Geek Squad Is invaluable to me. Patient and informative. Worth every cent.

I haven't had to use this yet for our TV but I am happy to have extra warranty coverage ato an affordable price.

A definite must to get protection on your purchases.

The Geek Squad is a good service to have just wish they didn't take so long to come out and fix home appliances like a washer

You can’t go wrong picking out this protection for all your items you buy

Techs that really do know what they are doing -- the first time ... so no repeated calls for the same problem

Great service and warranty for my devices, overall pleased.

Absolutely recommend geek squad they are amazing for sure

Definitely recommended it helps when something goes wrong

Always get the warranty as it has been hovered every tome I need it.

I always purchase the 5-Year Standard Geek Squad Protection when possible.

It was an easy delivery. They brought it in my house and I installed

Needed protection. Got geek squad. Rest is history. I am protected now

I always use Geek squad! Best value around. Polite ,fast and efficient.