Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1227 Showing 24,521-24,540 of 30,833 reviews
  • Rated 4 out of 5 stars

    great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's chrome book and I'm glad I did because she needs service asap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time I get the attitude but this service man was great

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us. I'm sorry to hear about some of the previous interactions you've had. We're happy to hear that you had a great recent experience. Please let us know if you have anything we can help out with or any questions to answer.

  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the 5-Year Standard Geek Squad Protection will be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally i skip protection but this time came in handy and glad i got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is worth it when buying something expensive..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but read the Terms & Conditions for TVs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection looks great, however, you want to make sure you are reading the terms and conditions. They WILL NOT offer any assistance in TV screens that are cracked/damaged, even if it is damaged upon purchase in-box. Aside from that, all has been well with the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful extra when you purchase tv try stand behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It gets rid of me having to use adapters to stream my shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came out to the house as soon as they could and it was a fast installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haven't used jet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not used this service but paid for it just in case i need it in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my tv love love this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is hugely recommended. They fix my problems fast and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use the service of Geek Squad at this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    squad service only add recommendation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product easy to use I would like it to have a guide of the applications you can use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be helpful if they gave you more information on where to locate receipt and warranty information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there for you

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always prepared for whatever you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it along with my television. Best to have it rather than not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have this product knowing you are covered too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the security of Geek Squad Protection... lives up to its reputation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughters new 32" Insignia Roku TV. Smart investment

    I would recommend this to a friend