Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30845 reviews
(30,845 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Seems like a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first time purchasing a warranty plan under Geek Squad so I don't know quite what to expect until (God forbidden) something happens to my purchase. But overall, I was impressed with their knowledge and friendly customer service and didn't want the same thing that happen with my old TV to happen with this new one, so I went ahead and purchased a 2 year warranty plan.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can take my product to get fixed anytime.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to safeguard my investment and it is worth it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me the peace of mind knowing my TV is covered.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
A Total Nightmare Of Ineptitude
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Bosch Dishwasher a few years back, and I got 5 year Geek Squad Protection. The dishwasher developed a problem where it wouldn't drain and so would refuse to run. I've already had Geek Squad come up 3 times, and 3 times they've been unable to fix it. Each time, getting the next appointment takes a week. They clearly don't know what they're doing, but they doggedly refuse to give up, dragging it out further and further and further. I suppose the strategy is that they are making me choose between not having the use of a dishwasher, or giving up a lot of money and either replacing it (you better believe it will be from a different retailer!) or getting another, more capable company to attempt the repair. Either way this has been a terrible experience.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feel secure for five years at a very reasonable price
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok but need more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that it’s so far away. I live an hour away and I had to go twice in two weeks because they had to send my switch away to be looked at then they decided that there were just going to replace it. Why I couldn’t have just gotten the new one online I don’t understand.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
HAVEN'T USED YET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAVEN'T NEEDED TO USE YET BUT FRIENDS TOLD ME THAT THEIR PROBLEMS WERE HANDLED QUICKLY WITH NO TROUBLE.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad that i bought the protection plan. Service is great. They come out and fixes your product.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope the warranty is good the price was very good time will tell
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geeked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the peace of mind of knowing i'm covered from the unpredictable.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Page of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is the best! No worries for me.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service for all Best Buy customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great..They look and work like pros.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome protection keep up the great work fellows.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can always count on my Geek Squad protection!!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guys were the best thank you very professionsl
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coverage covers damages and repairs for two years.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
its an mpa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.life always happens so might as well just get the mpa
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty for the price can't beat it at all!!!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So reliable. I know I can always count on great service
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
