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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1345 Showing 26,881-26,900 of 30,845 reviews
  • Rated 4 out of 5 stars

    HDMI connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman insisted I needed new HDMI cable for my new 4K TV. Old cable i had would'd worked just fine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my geek squad TV replacement was nothing short of a nightmare. After a mistake on there end...what should have only taken 2 days for the replacement ended up taking over a month. I literally called over 15 times and was told something different by every CSR that I talked to. Eventually the gift card that was supposed to be electronically sent showed up in the mail with no correspondence from Geek Squad. I am grateful that my TV replacement was covered under warranty but furious about the way it was handled and how long it took.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have taken warranty out on bigger ticket items & it has paid off before. Best to be prepared!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever!! I am glad I chose Best Buy, they always impress!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't go without!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Best Buy has one of the best warranty programs, assistance is always a call or store away. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable protection plan with good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange is effortless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it easy to come in and exchange product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for a reasonable price only at BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a new 4K television, this is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use but purchased just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I have protection for my tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to love the geek squad folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, always. Very friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service great extended warranty product great overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must buy the warranty when buying a tv this big!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best that is out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good service............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having extra protection on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered a burned out pixel on my TV screen, great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust best buy in warranty services they do a good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not even think about not purchasing the Geek Squad protection for all your purchases from Best Buy!

    I would recommend this to a friend