Customer Ratings & Reviews

This is to expensive to buy for your devices and a waste of money.

Hopefully I will use this product toward the end of the warranty.

Bought the additonal plan on our tv have not had to uze it yet!

Must buy with tv. Assures easy service and takes care of returns

My Toshiba is a little fidgety after only a week so don't know what happens if it goes out under TV warranty. I bought for just in case and I'm not that familiar with 4K TV's. I'm out of service territory so I have yo tAke 55" back to BB for them to checkout for 2 weeks. hmmmm.

great product no significant issues with it. Just to keep my Iphone safe

It's worth it since my last tv lasted shorter than usual

Although it is pricey, you never know when you will need it.

TV stopped working after one year. I had the 5 year "protection" plan that should have repaired or replaced my TV free of charge. They offered me store credit less than the value of the replacement.

Sometimes this feels like a waste of money. Sometimes it comes in handy.

i hope i never have to use the geek squad. nothing personal!

I like too protect all my product from Best Buy u never know

loving the tv so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hopefully won't have to use it, but glad to have it, just in case.

haven't had a problem, but good to know I have a plan

Luckily I have not have had to use this service yet...

This is a very good tv with a great picture quality. Good for bedroom.

best buy has one of the cheapest electronic protection services.

I haven't had to use the warranty on this but it was a good price

I’m in the process of filing several complaints. First off I can’t bring my broke the into store because it’s to big. Then when I attempted to schedule appointments, geek squad put me on hold for 30 minutes and then hung up on me refusing to schedule. I kept being persistent and the geeks realized it so they scheduled my repair for today and sent a refrigerator repair man. Now I have to call these scumbags 100 more times to get another appointment and for them to pick up my tv. My suggestion for everyone, Go to Walmart for TVs. At least you stand in line and make a return in 5 minutes. My kids will now be without a tv for another week or two because of these fools. And what makes matters worse, apparently, the Niagara Falls blvd location is not taking calls. The entire store is incapable of answering the phone.