Customer Ratings & Reviews

2 year protection is a must have for all products. I have a 3 year old daughter and she spilled orange juice on my Chromebook. Absolutely something that was my fault and typically i wouldn't expect to be refunded or covered here. No questions asked they took in my device, attempted to fix and when they could not I received a full credit a little over a month after dropping it off.

I'm an electronic dummy. I'm still stuck in the 70's and 80's. Like an old Hippy. This Insignia Fire TV I purchased leaves me in Awe. I am so happy with it it works great

I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

Gives peace of mind on a major TV investment and has always been super easy to work with.

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

The reason for the 4 stars is because of all the problems trying to set up the appointment to come out and install the Tv. I purchased a 55” smart tv. The installation appointment was changed 3 times. Other than that the service was great!!

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

No worries about future problems even with furniture.

28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

Very good service I totally satisfied Highly recommended

Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

Have not used it yet, but hope coverage is easy to use.

Geek squad comes through again. This is the 2nd time that this warranty has replaced a very expensive TV with another very expensive TV. Very much worth the cost of the warranty. Sony warranty would not have covered the burn in issue on my former OLED. Geek squad replaced with no questions asked.

Added for additional protection. Reasonable price for it.

So worth the cost! These guys are true professionals. No way I could have set my TV up without them. Super knowledge about product and what was needed to get the most out of it. Kind, courteous, respectful and extremely patient. Incredible customer service!

Great service when you need it. Arrived on time and did great work.

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

We have very destructive cats in the house, so it's probably a good investment to have a coverage.