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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1428 Showing 28,541-28,560 of 30,848 reviews
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have definitely overpriced. Wish it was cheaper. Stand behind your product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam never trust Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate everything about Geek Squad ever since they canceled a laptop protection early and refused to service the laptop. Then treated me like the criminal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell if this was worth the money! Haven't used!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waist your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waist your time getting Geek Squad protection for any Televisions. The coverage has so many loop holes that your product and purchase is not covered. If it should be the service technician’s are trained to find another reason to consider major purchase not covered. I recommend not buying a big ticket item from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the insurance for the tv moms fell accidentally while mopping she slipped and tv’s screen broke and insurance doesn’t cover but will be glad if she can atleast get some money of the insurance since she will no longer need it. Exp 2022

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BE Careful on open box items!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a TV listed as Open Box Satisfactory, unfortunately is was a No Box, No Remote, and No Stand bubble wrapped satisfactory but had to try it after driving two hours to get it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan just in case anything were to happen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know you have back up from knowledgeable associates in case you need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has happened to my product. It’s better safe than sorry though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for the next five years isn’t bad. Hopefully never need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to cover things bought at best buy. Helpful service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to is them so don’t have anything to say

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy that they will pick up equipment but the plan is expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good install very good did good joblessness

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv easily crack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv easily crash crack . . . .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet. Hopefully never need to. That is all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A deal for a CHEAP tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is not really worth buying unless you go and buy a really cheap tv that will burn out quick. Nothing else is really repairable for free. Had to cancel mine and get a refund to put toward buying a new tv because they wouldn't fix it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I didnt get any letter regarding geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt get any letter regarding geek squad, how do I contact them if required ?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this service yet but I'm sure it's worth the extra money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the geek squad was rude disrespectful.one of the worker snatch part away from me. I was.trying to talk to them they ignore me the whole time

    No, I would not recommend this to a friend