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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30533 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 30,533 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from everyone in the store. Happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U don't need it until you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get a protection plan when i buy more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very inexpensive tv with top dollar features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace an older plasma that did not have a full tunner. This unit has a very good tuner with many built in apps. Sound is fair a sound bar would help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs Geek Squad on almost any item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could sell this service for BBY... It is so inexpensive (based on the cost of the product) and depending on what it is you buy there really is not anything it does not cover - PLEASE, I beg you to read the fine print though, certain items have different coverages like any other "insurance" - this is just the easiest EVER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled Insurance is Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential purchase for high end electronics. A MUST buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad before and loved the protection on our items as we purchase a lot of things from Best Buy and we have had a few items fixed and will replaced it if they cat fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to buy protection and i bought for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prior experience tells me to trust them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don't get add on protections except at Best Buy. I trust that they will honor their products. Years ago, I got a defective drive and I was offered either my money back or a brand new one. Since then I've always gotten Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind highly recommend for new purchases. Always get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans from Geek Squad. I haven't had to use it for this item, but over the years I have used them several times and never had an issue. Multiple times items have had to be replace, I always ended up with a newer and better product. This is a good on investment if you plan on having your item for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are there when you need them!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your tv when you need it!! the protection had a reasonable cost!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! I recommend this service to anyone who is not as tech savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out and geek squad came out the diagnosis the tv. They ordered the part and was back out to fix the tv the Saturday after thanksgiving. Tech Frank did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U purchased the Geek squad 2 year.to cover my 100" tv. An asset has to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional crew and punctual delivery, easy to work with scheduling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall stand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

    I would recommend this to a friend