Customer Ratings & Reviews

With the age of the net, these type of services are sort of outdated.

The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

Great customer service by the geek squad personnel

I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

This product is great for my security system.Its help my family by seeing who is at the door.

I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

It’s good to know that I have protection if needed.

Honestly good service when i got my tv truly grateful for the insight

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

I decided to hold off purchasing larger, more expensive TV and wait for latest technology (4K, Curved TV, OLED) to evolve and prices drop. Based on that criteria Brandon from Best Buy pointed me to Samsung's top of line 1080p as less costly alternative, and am very happy with it. Only reason I didn't give a 5 rating, is the relatively poor speakers & sound (I later purchased a sound bar). Otherwise great picture, no motion refresh issues, along with excellent Best Buy sales and support.

Bought lg 86 inch TV. Best thing ive Ever bought geek squad had it up and running in minutes

Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.