Customer Ratings & Reviews

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

Not needed 2 weeks waited for delivery And wasn't happy with the tv

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Geek squad gives me peace of mind whenever I buy new technology. It's helped me several times and I either get a replacement or a fix.

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I haven't needed their services yet, but the warranty seems outstanding.

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

Got this TV for my living room but ended up putting it in my bedroom. Easy to setup, picture quality is great. I would purchase again.

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

The Geek Squad is always on call when you need help with the product you bought

so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later

excellent service and above all they have people who speak your same language

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

The tech was very helpful and knowledgeable. I have used this service many times always friendly

haven't had to use it but have close friends that have thats why i purchased based on there experiences

Reasonable pricing and an extensive warranty plan.

You can never go wrong with support you can count on! I have never had to have them come to me, but they would because I am covered and the times I had to bring in items, they were replaced if they could not be repaired.