Customer Ratings & Reviews

I was sold the display model Samsung tv and it was about 2 years old already. My salesman recommended the coverage just in case and I felt it was a wise choice!

Yes I bought it because TVs suck and after a little while don’t work right welcome to the age of throwing crap out. This is not a waste if you know that it cost more to just mount the new tv than have the pros handle it

5 years protection, nce to work with, good customer support.

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

I haven’t had to use it yet, but it seems clear and straightforward.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Always happy with geek squad great customer service

I'd never purchase a large appliance or entertainment equipment without also purchasing the extended warranty as well. The piece of mind of knowing your items are covered is well worth the money spent

We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again

Geek extended warranty is a great addition to ensure a few years of maintenance free.

Got this 5-Year Standard Geek Squad Protection for a TV. I have kids, so you never know what will happen.... seeing how they broke the last TV that was over 10 years old where this one was going in at. Gotta be prepared.

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

I have opted to take additional Geek Squad Protection on most appliances. A few years ago I bought a dishwasher that kept breaking down. Thankfully the Protection plan made it simple to get it fixed. And after the third problem, they replaced the unit without any hassle. The protection plan more than paid for itself.

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

I love the coverage that is offered and would recommend to anyone buying anything worth protecting.

definitely worth making this purchase and came in handy

The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height