Customer Ratings & Reviews

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

Geek Squad is exceptional!!! I purchase Geek Squad with all my major purchases. I would say purchase total support it saves almost have on most Geek Squad purchases which totally pays for itself if you require Geek Squad services.

My wife and I purchased this tv with 5 year geek squad protection. The protection gives me peace of mind on a large purchase and to me it is definitely worth it whether I need their services or not.

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

Very professional and friendly. Easy replacements good service and customer care team

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

I usually go both ways on insurance type plans, but Best Buy Geek Squad is worth every penny. My tv needed replacement within the time and they literally put the purchase price on a gift card for me to buy the new tv I wanted. A+ for customer service.

I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

I always by an extended warranty. Very easy and inexpensive process

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky

The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

Geek Squad protection covers everything, very worth it when there is an issue with a product

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

I’m glad about the Best Buy’s Geek squad; 2 -year protection plan, for my new Samsung TV. The comfort of knowing that my 58- inch 4K HDL will be taken care of completely and in capable capable hands of the Geek squad technicians.

Great product an pictures are magnificent TV an customer service an delivery was on Time

Got the warranty in case it breaks haven’t had to use it yet