Customer Ratings & Reviews

Our TV died within 2 years. They told us it couldn't be fixed but because we had purchased this plan, they replaced our TV. They gave us a full purchase price refund which we put toward a newer model. The plan actually does what it says and BestBuy stands behind it.

TV has some wobbly frames that needed to be repaired. But other than that it's perfect

Would recommend adding coverage , reliable and a good price

Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

Definitely a great add on. If you don’t have it I would suggest it

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

I brought it home easy out of the box and all that was to assemble was the feet on the TV

If you want to be covered and fell comfortable with your devices protected go ahead.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Have not had to use this yet, but great to know its there.

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

Im the type to always purchase my warranties to cover all of my products

Reliable an necessary peace of mind electronics are expensive to repair

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.