Customer Ratings & Reviews

I guess is a good protection because I haven’t used yet

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

The two year plan was priced at a good rate. I feel this was a great buy.

love geek squad and protection plans always need it

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

Great service and professional setup ! On time for scheduled appointment.

Hopefully never have to use the warranty but it was worth the extra cost.

Is the best protection products I don't have any issues with report a claim

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

The Customer Service Agent was very helpful and the Price was good

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

Amazing Product and Value. Unexpected need to replace our Bedroom TV. So glad we chose this TV!

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

I always get tgis with every major purchase. You never know when you will need this.

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

Need if you are getting something electronic for a young one or and open box item.

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

Definitely get it if you are buying a big screen TV or high priced electronics. It is a good insurance for your comfort of mind. The service is above my expectation.