Customer Ratings & Reviews

Always good to get the protection when purchasing something from best buy

Geek squad insurance is the best thing to purchase when i purchase electronics from Bestbuy!!! Geek squad is the best!!!

Geek squad warranty saved me twice and I got a store credit for my next time. For the piece of mind do it!

They have very good customer service in and out of store

This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

Purchased this 5-year warranty on my 55 Sony TV. I feel more secure with this extended warranty.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

Must get !! Sooo very helpful. I wouldn’t go anywhere else

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

Haven’t had to use it yet, but always good to protect your investment.

The geek squad is Everything and then some! Do not sleep on the Geek Squad

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

It's just the incase. They take care of it and transportation

Helps knowing I can fix my stuff through geek squad

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!