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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 30,795 reviews
  • Rated 5 out of 5 stars

    OLED Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent viewing experience! Great TV got the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be protected than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the need to use it which it’s great I’m sure they will provide good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the service but have used Best Buy geek squad in the past and always a great experience. The price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad add on is woth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad as on service . Any issues they’ve fixed without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to get this warranty. If anything happens, geek squad will take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective Plans are a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You NEED to purchase these product protective plans. Geek squad works well with manufacturer to fix or even replace your product. It's insurance in the case that you get a faulty product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy peace of mind. Geek Squad provides that. I have been able to use this service to my satisfaction. Saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are best I have seen anytime got problem they fix it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel squad agents are always so helpful. I’m glad I’m protected just in case we ever need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Williams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my TV it's working well if I ever get another one it would be just like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plans-They don’t make things well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a protection plan? Happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to claim, always someone is there to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by phone. Keren was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to not need it and have it. In my case I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad even though I haven't used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I don't wish to have to use. It's good to know I have though. If something happens, I hope I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Job Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Everything is great and we couldn’t ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me to 3 different people to try and figure out what was the problem. I was able to understand them with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always seem to take care of me I never had an issue with geek squad if it doesn’t work they replace it what more do you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get this on all my electronics. If they cant fix it, they get you a new one. So lets say they dont make that product anymore, you get the new model. it is a win win.

    I would recommend this to a friend