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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 30,789 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this plan just in case additional help was needed for items purchased. Wasn’t clear on what the Geek Squad does.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept of Geek Squad protection. I have not had to use it thus far but I am comforted knowing my TV is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having taken the Geek Squad protection plan puts my mind at ease. If a problem occurs, no worries because I can always call the Geek Squad for quick help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice warranty to have to secure my stufd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan for your electronics. Best Buy holds up to their great service plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great no matter what problem I have. It's nice to know theay are there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me comfort that if anything happens I can get some support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recomend geek squad for all purchases. This helps for any unexpected issues that you might have with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never forget that warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a warranty with the longest term you can get with todays electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea to buy this with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad Protection twice to replace tvs. Will always recommend it on expensive electronics. Geek Squad always very professional in handling claims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been happy with their warranty service if it dies they fix or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this coverage, and it covers power surges aka lightning strikes too. Saved us $$$ on a repair. Thanks BB :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three occasions to use Geek Squad services since buying my Dell Laptop last November - each time the service was expert and timely. I recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind when I need the service I don’t have to worry about the cost… it’s included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with new tv purchase on sale so got deal on geek squad warranty. Have not yet to have to use it and hopefully do not have to but gives peace of mind it is therw if and when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're the greatest. They helped me set my laptop up and get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is even protecting at this point but best buy keeps great records so if I need it they'll take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad dropped off my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did dropped off the TV at schedules time but didn’t handled it with care, but the product is good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage , you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, buy your cell phones through bestbuy, then always get this insurance for your phones. Trust me, it's worth the cost!

    I would recommend this to a friend