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Customer reviews

Rating 4.7 out of 5 stars with 30664 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 30,664 reviews
  • Rated 5 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here for the points I’ve spent more time on hold then actually being helped! I’m not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this services as it comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I spend more than $100 I always get geek squad. The policy is simple and they have never let me down or failed to fix or replace items when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal 5yrs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal for smart tv. I purchased this plan for my 55in tv hoping to never use it. I feel secure now that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inches plus should have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is needed on a big TV. I made this purchase not even thinking about it until checkout when it popped up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my other TV developed lines in the screen after two years I decided to get the protection plan. Honestly I hope I never have to use it, but the peace of mind is nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my product. It was my work that it to fix. So they gave me the money to put towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its available if I ever need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety protection that hasn't yet been needed but still provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad team! They are the best when it comes to warranty exchanges or when you have any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no problems when contacting the Geek Squad about our protection plan that they offered to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I Don’t Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to utilize this service yet, hope I never do. I set up the TV my self. It wasn’t a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted , they set up , they made sure it worked & they explained everything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad!! They're professional, knowledgeable and take the time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I recommend very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to get it and pices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best thing u need to get it saved u time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good invesment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad Protection has a fair price and covers the right things about the product it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me to better understand my purchase. Took time to explain how the new TV and remote worked. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from a great team of proffessionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Support & Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the peace of minds. Have had very good success with Geek Squad helping to resolve my issues and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so efficient and helped with clear instructions on use of my new television.

    I would recommend this to a friend