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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 807 Showing 16,121-16,140 of 30,799 reviews
  • Rated 5 out of 5 stars

    Took care of my issue ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came through with excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always but the Best Buy warranty, they stand behind it so that's great since I am accident prone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having piece of mind when buying from best biy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the geeksquad employees are very knowledgeable of what they're doing! Happy with the customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind purchase. I have purchased this item on another product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Everything looks so real and crisp!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for any high priced electronics and it is definitely worth xtra $$$!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy expensive items I always make sure to buy Geek Squad Protection it has never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wonderful. Installation was wonderful, gave lots of advise. Always there when needed!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its ok if you end up needing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have, process of getting tv replace was little bit of a hassle mainly because after a haul my 60 in tv to the store for a replacement i was then told that i could not return at the store but only through phone once someone comes to test it out at home with app that took weeks to fill to then be another hassle to return my money to buy a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection it’s my first time use I personally highly recommended the process very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love peace of mind on electronic warranty from geek squad... If anything happens with it except clumsyness then we are covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the extended protection, and it has come in handy a few times with hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty coverage on tvs is nice to have, especially on smart tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are their when you need them. I use their service on every item I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth having.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the five year warranty is well worth the price. Hopefully I'll never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very sufficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting geek squad on any tv because you never know what’s going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually get protection on all of our expensive electronics, and even though we don't really need it, it really comes handy when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because everyone in my house is a clutz and we break stuff a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better on higher end products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I would not purchase it again but it does give me peace of mind, so that's worth something.

    No, I would not recommend this to a friend