Customer Ratings & Reviews

The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

This is a great protection plan that worked out for me when I needed it. I had a very small dead pixel on my TV and Geek squad came to review it and the issue was quickly resolved as I was given a gift card to get a new TV.

I always recommend the Best Buy warranty - it saved us a ton of money

Representative was courteous and thorough and very knowledgeable.

Figures out to be $10 a year, well worth it.As my other tv lasted 4 1/2 years.

Well .. now I have u big tv .. I hope never have to use squad service.. but .. if something happens.. they will take care

The agents came out to my house and diagnosed the tv within a minute. Very quick and easy process.

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

my tv was 40 days old and the hdmi ports burned out , made a call and got a repair person out the next week

We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

I always try to buy the insurance plan because you never know when you hide them.Will break down and the geek squad works for me

Excellent coverage and extremely easy claims process.

I purchased my 5 year extended warranty for a Sony 43" TV. The MFGR warranty was for one year (as which they never falter in the first year) and I admit I am skeptical about purchasing additional warranties in general. The "hook" was that if they can't fix it within a reasonable period of time - or I experience the same issue after a repair, BB will replace my set with a new, comparable model. With technology progressing at the current rate and considering the way models change, I figure I'll get twice the performance in a new (replacement) set at about the two year mark - depending on the quality of the product (do your research). Even if it lasts the duration of the extended warranty period, I have the comfort of not having the worry of a set failure for what I consider a very reasonable cost. It's the "you can pay me now, or pay me later" mentality. Just insurance, that's all.

Very happy to have support and coverage for a new purchase

A large purchase like our new tv was even better know that if a problem occurs Geek Squad will be there to take care of it for us. You can’t put a price on security and piece of mind.

I hav conected my device for myself it s almost one year since i got it, it's great,,......

Highly recommended, it is outstanding for the price point

A must for piece of mind! Highly recommend! Things happen to tvs so why not?

Very good value to protect your resent purchase . Reasonable priced