Customer Ratings & Reviews

This is awesome protection for my tv. Its worth every penny if anything happens!

Totally worth it! Had to have the main board replaced on our tv I dealt with 3 different techs they were all great!

Geek squad is worth buying. I buy it every time. It’s a good product

Wonderful to have this “peace of mind” for 5-years st a great price!

We have not had to have any service yet but they have been extremely helpful in answering questions and helping set up our new TV.

Best decision is to buy the extended warranty for any electronics.

Home bound and so 99.99 is a lot for someone like me on disability. Even though I have been a member for such a long time.

The agents are easy to reach whenever i have a problem

This plan gave me peace of mind.. though i bought a lesser known brand tv..i am now backed up ny renowed bestbuy..

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

I love getting geek squad protection with all my electronics from best buy stores

Geek squad protection you can never go wrong with protection on a big-ticket item

Geek squad is great and very knowledgeable. Always pleasant on the phone

Seriously, I can't imagine why anyone would spend a lot of money on audio or video without Geeksquad protection.

Feel squad for what we need is awesome!! I can never go wrong with Geek squad!

Good. No problems. It’s been almost two years since my purchase

Love this! Great buy would buy again! Would refer for a buy for sure!

Love this! Great buy would buy again! Would refer for a buy for sure!

Love this! Great buy would buy again! Would refer for a buy for sure!

Love this! Great buy would buy again! Would refer for a buy for sure!