Customer Ratings & Reviews

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

Offers a great peace of mind. The cost far outweighs the cost of replacing a tv that needs replacement.

Hopefully something we will not have to use! But you don't want to be stuck without it these days!

Geek squad is helpful, friendly and makes sure every is up and running before leaving

I always get the Geek squad to protect all my TVs I purchase at best buy and will continue to get the TV I purchase throughout my life. Geek squad is a great service and always so helpful. Always a recommendation when I'm asked

The Geek Squad service team arrived on time, were extremely courteous, used masks and shoe liners and did a great job explaining the whole install and how to use my new tv. Tv, tuner and speakers were installed and work great!

When you dont have it, you will wish you did. My TV at just a little over 3 yrs went out. They tried to fix and couldn't, so i got a new TV. So glad i had it.

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

Great tv. I have not had to use geek squad as i have had no issues

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

in home repair, no lemon policy, be sure to read the policy its a repair protection plan, and the repairs on a tv this size are normally done in home, five year plan is a solid investment on a tv of any price, since minimum cost of repair is always way worse than one time cost of the protection plan.

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

The TV is very good the color in the tv is so beautiful it come out rich looking and picture make you feel like you are in the picture . The size is what I ask for it fix right in the spot that i need it to go it looks good

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

I always by an extended warranty. Very easy and inexpensive process

Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

Expensive consumer electronics tends to last 10 years and by then you want something more modern, but for a small % of the purchase price, I feel protected against both failure and the cost of a new replacement. You’re call but I do it.

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

Bought my first qd oled from Best Buy and wanted to have confidence about the tv. The 5 year warrabnty is a bargain for Oled tvs.