Customer Ratings & Reviews

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.

Absolutely love this! Great service for the price and knowledgeable staff.

I love Geek Squad and recommend purchasing it for all your electronic purchases.

Very helpful and great to talk to we resolve any issues

Look forward to working with Geek Squad when I have an issue with my TV

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

I recommend anyone that buys a brand new Samsung TV to get insurance on it. One never know when you will need it especially on game day or gaming with friends.

Have not had to use the protection plan yet. But what I understand that these OLED TVs can be very pricey to fix and if anything were to arise it sis best to have something backing you up and for five years the cost is minimal!

I recommend to everybody whenever you have the option to get a warranty from Best Buy, get it because you can’t go wrong unless you don’t get it.

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

I'm glad I purchased the extended protection. I usually purchase a extended protection when I make a major purchase. It is a good idea if you can afford the extra money.

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

Since this is our very first time purchasing a flat screen TV, I was a little worried about the possibility of future repairs. We are on a tight budget and could not afford costly repairs! The Standard 5 Year Geek Warranty is EXACTLY what we need to take the worry completely away! The home repair is an added bonus!!

I love my TV and service was pretty fast to pick it up.

Great price for added protection from issues. I got this plan for 5 years, what a deal! And since it was for a large tv, Best Buy will come to my home! Can’t beat that!

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

They helped me to setup a fit bit watch and transfer my information from the old computer to the new computer.

Buying new technology seems to come with some risk and a $2500 TV is not something I was willing to risk. The extended warranty gives me piece of mind knowing that if something breaks, Best Buy will take care of it for me.