Customer Ratings & Reviews

The delivery guys were extremely nice and very helpful

We needed a TV fast for New Years so we looked for Open bix desls at the store. The price was great. But I have been super pleased with the picture quality snd ease of use. Hooking up DirecTv was a breeze and I hooked up blue ray, Vcr, Atari 2600, nintendo64 and a multiple game player (Nes,sega,sense, all work great! I love the smart tv menu LG uses its very user friendly. And extras like channel plus, amszon hulu etc are great. it has the ability to wirelessly connect to your phone. Wireless network setup was a breeze. I would recommend this TV

Anytime I call or go in for help everyone is wonderful.

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

I always get the geek squad protection plan. It was a breeze submitting a claim 2 WEEKS before it expired. Geek squad attempted to repair my tv and when they couldn’t I was given store credit to purchase a new ones no questions asked.

Best product and services so far. I really enjoyed the service

Luckily having purchased Sony i have not had to utilize my Geek Squad warranty.

This is also a 10 star perfect reveiw. Thank you….

Agents came in assessed my TV and because it was under created a ticket to have it exchanged for a working and newer set. I purched an extended warranty for the new TV as well. It is a financial lode saver.

Great TV I love the picture quality and the streaming network installed

Geek Squad protection saved me hundreds when my TV became inoperable. Process for replacement was hassle free and incredible.

Glad we bought it last time. More than paid for itself

Bought this for extra protection on a tv. haven't used it yet but good to have.

The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott

Got our tv replaced for free 4 years after we bought it. The backlights went out. Setup an appointment. Technician came out and made the replacement super simple.

GeekSquad has always been a great additional service offered by BestBuy. One of the reasons I always check BestBuy first!

Just an excellent protection. Our expensive is protected for 4 more years for peace of mind

My sister bought this tv and she bought a protection plan, she had no probloms with the tv but one time when she needed help they helped her with no hasstle