Customer Ratings & Reviews

Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

Great team and offered amazing service. The hospitality of team is laudible

I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call

Excellent services for all us I recommend it for all of friends

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

I find geek squad to be a must for me. A must especially if you have kids.

Gig squat insurance is the most simple as thing you can do to guarantee no headaches no hassle when something goes wrong Best Buy and a Geek Squad their of their to handle anything... just buy it

Great customer service and knowledge of all tv's to meet our needs.

Agent came out to check on blurry screen. Said it wasn’t a good tv for streaming

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

Great team! Geek Squad is terrific in servicing my product needs. Very courteous and helpful. Available all the time 24/7. Knowledgeble on everything. Every product I purchase, I get Geek Squad protection.

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

Easy to set up works just as advertised and using your amazon account can speed up the process.