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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30403 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 30,403 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't go wrong with this plan. This low cast plan is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv in 2016 that had a defect Bestbuy came replaced the unit a week later same problem they offered a credit for a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have peace of mind after a significantly priced product. They always have excellent customer service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I recommend adding this to your purchase just in case something was to go wrong. I have had good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great warranty to fix or replace tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have after purchasing my new television from Best Buy. The price was reasonable for the item that I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional Took care of me good timing you need anything worked on this would be a good place to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have an insurance rather than taking some chances on this high end electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the this from Best Buy. They are real good about replacing or fixing your products with their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to understand terms and conditions. they tell you clearly what they cover, and, if they dont, how to cover what you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me to 3 different people to try and figure out what was the problem. I was able to understand them with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan when I purchased my son's new tv. It was important to have something to cover just in case there were any damages or repairs needed for the tv. No problems as of this date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy couldn't repair my tv do they warranty it out in great fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from a great team of proffessionals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return / exchange process was very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a reliable service. I’ve used them before in the past, and they’ve most always fixed my issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dyson vacuum is great but service at Best Buy is t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my Dyson vacuum it works great but service is horrible never would have thought Best Buy would be so bad and I purchased extra warranty it has been there 15 days now and can’t reach no one I would not recommend buying anything there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year protection plan for the t.v its a must have i highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad For Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love doing business with a company the stands by their product and stands by you even if you didn't buy the product from them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re NOT tech savvy, you MUST have a program and techs who can help!! Never an issue!! Thorough!! Fast!! Value for your dollar!!

    I would recommend this to a friend