Customer Ratings & Reviews

Great to have when you need it. Came in handy a few times.

The warranty is great. M6 remote broke and tgey sent me a new one

In the cases where a device fails this is invaluable. Recently a TV lost the backlight and I ended up with a new TV. They replaced the TV and even refunded the unused portion of my Geek Squad protection.

Never known what can happen but with Geek Squad Service I know I'm covered.

Love the Geek Squad. I have never been disappointed with anyone they have sent to the house. They are very knowledgeable and courteous.

Purchased this plan for myself and luckily I never needed it. However, I assisted my mother in purchasing a 65 inch 4K Samsung set the same year. She had some problems with the set several times. She called the Geek Squad at her local store and they quickly dispatched team members out to get her set sorted out. The last year of her plan, she had issues with the screen. Once again they came out but determined the set would need to be replaced. I assisted her with selection of a new set. She was more than pleased with their help and the new Sony replacement set. She received a brand new set better than the original one and even had enough credits remaining to get another 5 year plan of Geek Squad service. All of this without having to spend another penny! Geek Squad service plans are fantastic!

Good and I good price for warranty and the extended

Geek Squad helped us install our 65” tv, the associates were very helpful. I would use there services again.

have to wait and see what happens. My hope is that I do not need this service

I am satisfy with warranty service. Really help me a lot with the gift card as credit.

I bought a washing machine 4 years ago. I had a 5 year warranty.That came out and repaired it.No questions asked replace the computer bored thank you

Well be a great warrenty once Sansung manufacturers expires in a year.

I have used in the pass! Professional/Great service

I’ve used my Geek squad service in prior years and the service was well worth it. Inexpensive and you can’t be it

I purchased Geek Squad expert service for one of my products that i cant remember. I have not needed to use them as im pretty technologically savvy myself and can do most things by myself. I downloaded their phone protection app for my cell phone and i use that quite often to clean my phone, scan for any issues, and backup all of my phone data. The app is great by itself and easy to use. I would highly recommend.

Feel really confident in purchasing this game at Best buy due to the fact that I have protection thank you

I bought the 5 year protection as my last Insignia stopped working in the 4th year, which was disappointing. If this happens the same way with the new TV within 5 years, I would expect BEST BUY to replace it . Ideally it would continue to work longer, but if it doesn’t, I will not be left holding the bag with nothing.

Great quality, perfect sound 2 years No issues Great price

Needed to protect my purchase! I haven’t needed to use the service but glad to have it!

I havent used it but it does offer peace of mind knowing im covered.