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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30452 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 786 Showing 15,701-15,720 of 30,452 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did all the connections to my tv and it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty hands down from any i looked at. The fact that it covers burn in is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my tv, geek squad came and said I deserve a replacement tv and it was clear defect. Came to my house and made things very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plan just in case anything happens but so far everything is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Geek squad fixed and my issue and made suggestions on another product that wasn't in the equation. So I got double help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and tech agents. Great customer service and easy to understand directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have extra warranty years on my TV. In case anything goes wrong, It will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't make things like they used to. Always buy the extra protection it does pay in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is awesome. I'll always buy these plans for big purchases knowing Best Buy makes it easy to repair and exchange if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the best name brands can fail to perform. It's nice to know that geek squad protection can help you repair, or retrieve important files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always step up and buy the warranty for all items just Incase there is an issue over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t be a fool, get a Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your investments is a must and Geek Squad is the best for you in home theater systems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best available! Quality repairs or whole purchase replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents helped put in my truck and insured it was secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know they don't build tv s like they used to glad I got this plan it paid for itself when I made a claim. Claim was quick and easy to make a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy warranty, no matter what we purchased from Best Buy we always get the warranty it is reasonably price and cover so much thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Peace of Mind”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet, and hopefully won’t, but if I do it is well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service plan because they coverage for 5 years seemed worth it for the TV we bought, which was a Westinghouse. We haven't had to use the plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet, but I have had this before on my other tv, and they were awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Is Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very cordial and professional in my home set up. I plan to use them in the future.

    I would recommend this to a friend