Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30452 reviews
(30,452 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any warranty with Best Buy is worth it for me! I need that security even if it’s just for 2 years
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this yet but I have used the service in the past and they seem to deliver
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hassle free and easy. Best Buy and Costco the only in store extended warranties I'll ever purchase
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replaced my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a must to get in big investments. Had saved a lot with this service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just great insurance for your investment. In home repairs to keep you from hauling in your 75in tv .
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5-year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5-Year Standard Geek Squad Protection good for tv ok
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Absolutely terrible experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
20/10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Vibrant colors and very easy set up. 20/10
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service. Agents always so helpful and fast to respond. I feel safe leaving my devices in their hands.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know if anything goes wrong they will replace the tv. Except crack screen.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on Black Friday. Not really expecting a great TV for the price but boy have I been surprised! The picture is awesome! easy hookup Love it!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love having IT support on call any time any day....will keep my protection going for a long long time
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is always a good idea.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use, but it is a good service available just in case.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use the service luckily. I’m happy to have it though just in case
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection is all you will ever need!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't this I'll need it but is better to make sure
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I dig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a really good choixe to make and im glad i got it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5yer warranty is worth it for any device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is amazing and quick to diagnose any problem I may have had , great customer service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Preventative care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have yet to use it, but happy that I have it, just in case I need it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet, but the peace of mind is worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
