Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 30,452 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any warranty with Best Buy is worth it for me! I need that security even if it’s just for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but I have used the service in the past and they seem to deliver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free and easy. Best Buy and Costco the only in store extended warranties I'll ever purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must to get in big investments. Had saved a lot with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just great insurance for your investment. In home repairs to keep you from hauling in your 75in tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection good for tv ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    20/10

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Vibrant colors and very easy set up. 20/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Agents always so helpful and fast to respond. I feel safe leaving my devices in their hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know if anything goes wrong they will replace the tv. Except crack screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on Black Friday. Not really expecting a great TV for the price but boy have I been surprised! The picture is awesome! easy hookup Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having IT support on call any time any day....will keep my protection going for a long long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always a good idea.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use, but it is a good service available just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service luckily. I’m happy to have it though just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is all you will ever need!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't this I'll need it but is better to make sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I dig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good choixe to make and im glad i got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yer warranty is worth it for any device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and quick to diagnose any problem I may have had , great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preventative care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use it, but happy that I have it, just in case I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the peace of mind is worth it.

    I would recommend this to a friend