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Customer reviews

Rating 4.7 out of 5 stars with 30455 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 801 Showing 16,001-16,020 of 30,455 reviews
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for any high priced electronics and it is definitely worth xtra $$$!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this due to past experience on certain products and not having a warranty after a year or so end up paying $$out of pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am comfortable to believe that the geek squad will be there for me to fix any problems I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    electrician installed my unit and when it came on the electrician when to the store and purchase one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting protection plan. Has always come in handy. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended with any TV purchase . They promptly replace or repair the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use geek squad,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek squad even though I installed my tv. I have used them before and they were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and friendly. They had me ready to go in 30 minutes or less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a must have. The only insurance I don’t think about getting and just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth having.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the five year warranty is well worth the price. Hopefully I'll never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone that is not techi savvy, this is a great program. Received more than my money worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was very helpful. Thankfully haven't needed it yet.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5-year standard Geek Squad Protection. They will support my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatservice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have 5 or more dead pixels on a panel they will fix the tv! Great service from geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing a tv we owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was installed perfectly buy my partner and I. We hadn’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad 5 year protection to make sure my products last as long as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel safe when I need and receive help that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rhis program to protect our TV. We bought a Sony TV and it gave out in 4 years. We got the 5 year planned this time around just for emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for the product of Best Buy, the area were I lived have problems with energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection. Save $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having the protection vs paying for a new tv

    I would recommend this to a friend