Customer Ratings & Reviews

Great service by Alex! Couldn't have been more helpful.

Worst customer service. Set up 4 different appointmets and each got cancelled day of appoitment. Only to be told they don't service our area. Keep getting run around been 6 months trying to get this resolved.

The installation of the equipment was very fast and the technicians were very knowledgeable.

Tech Representative was very helpful excellent attitude and did great job help g me withmy new appliance

Hopefully I won't need to use the warranty but if I do, I hope they will provide a great service. Since we will use the dishwasher almost everyday, buying the 5 yr warranty is a must. It provides a peace of mind that if it ever needs a repair or replacement, we can just call the Geek Squad to take care of it.

Great protection to have on expensive products. Peace of mind on protection

We are very pleased with this range. We bought this to replace a much more expensive range, we are pleased with the oven's quick preheating.

Haven’t had to use the warranty service yet, but I would think that Best Buy provides quality service.

In today’s world most appliances and electronics don’t last. I buy a warranty with all the products I buy. I’ve used warranties on better than 50% of the products and had new ones provided when the products were not repairable.

Paired this with my dishwasher purchase. Looking forward to utilizing if need to.

good to get the protection to provide coverage in case something goes wrong

Always get the extended warranty! Over the years I have used Best Buy warranties for many items, from computers, appliances, TVs, etc. It's no fun paying up front, but when something breaks, it will save you a lot of money.

Love all extra compartments. Just have a problem w/ the closing of left hand door. Have to close it first other it will not close properly or all the way

I have not needed the warranty yet. So far the dishwasher is working smoothly. I Purchased the warranty for a reasonable price. The warranty provides assurance that If any problems arise, they will be taken care of.

Geek Squad protection is well worth the expenses. Have used it in the past with great success. Had to have the hood replaced crew was clean, quick, and polite.

Haven't used the service yet and hope I don't need to but it's good to know it's there if I need it.

The agents were quickly able to resolve my issues without an extensive or long process.

Had to use the service once so far and it was easy.

I would not buy an appliance without it, i have had them out, fixed items. Never cost a cent

If anyone buys anything from Best Buy, add the protection plan. No hassle, down to the point good on their word service. No one comes close to this plan or package. A must have for any large appliance or electronic.