About this item
You're excited to buy a new major appliance — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs or replacement of your product.*
We make house calls.
We'll come to your home if your major appliance needs a repair. In some cases, we may have to replace your product.*
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees. In some cases, we may have to replace your product.*
If there's failure from normal wear and tear, we'll repair or replace your product.*
This could be a problem with an internal part or manufacturing. It could also be caused by dust, internal heat or humidity. Accidental damage not included.
If your major appliance isn't working because of a power surge, we'll fix it or replace it.*
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
We'll reinstall your product.
After we resolve what’s wrong with your product, we'll reinstall it if we originally installed it.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
*For some appliance products, we have limited access to replacement parts. Due to these complexities, we will skip any repair efforts and replace or reimburse you for your broken item.
*Brands include but are not limited to Viking, Wolf, Thermador, Sub-Zero, Miele and JennAir.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
TERMS AND CONDITIONS URL: terms and conditions
General
Product Name3-Year Standard Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400078803013
Search
- A: AnswerI just tried to make a claim on my Samsung electric range for a replacement knob and was told by Geek Squad that it isn’t covered by my protection plan. So that is disappointing.
Answered by Mom2
- A: AnswerYou can go back and purchase the warrenty later with the return period of the item you can, I did that with my appliances
Answered by Kiki
- A: AnswerWe have Geek Squad protection on all of our appliances in 2 homes and happy to say it starts when the item is purchased. We never use the manufacturer warranty. We don't even register the appliances with the manufacturer. We only go through Geek Squad for any service and repairs. We always choose the 5 year option so we at least get 5 years out of each appliance. We also have Total Tech Support which has been well worth the investment!
Answered by Heythere
- A: AnswerNope, if any issues with the microwave. Just call and they will take care of it
Answered by BethR
- A: AnswerI believe that is covered because I have a grill in the middle of my stove and my son scratched it up and they replaced it
Answered by Myawade3
Q: QuestionHi - Am I able to buy a new warranty before the current warranty expires(2 answers)
A: AnswerYesAnswered by Angelm
- A: AnswerIt certain;y should be unless it's stated in the warranty that it's not or if they determine someone used something caustic like acetone on the surface.
Answered by smartjaw
- A: AnswerI wish I knew why they don't offer it like that, but I compare extended warranty periods from L*wes and H8me Depot and appliance lifetimes (usually 3 years), and find that 5 years is practical. I didn't see the need for a Total Tech/GS membership, so we purchased the 5 year extended warranties on our appliances instead of the recurring monthly membership.
Answered by smartjaw
Reviews
Rating 4.6 out of 5 stars with 2888 reviews
4.6Rating by feature
- 4.5Value
Rating 4.5 out of 5 stars
- 4.5Quality
Rating 4.5 out of 5 stars
- 4.5Ease of Use
Rating 4.5 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 3 out of 5 stars
Geek Squad Service
|I will always get the protection plan from Best Buy on larger priced items. However, their service sucks big time. I get transferred from one person to another. I set a date for service, they don't show up, even though they indicate via email the appointment is set, AND a phone call that they're going to be there between certain hours. Still a no-show. So beware! I finally had my Frigidaire 27-in wall oven door serviced. Photo is included.
This review is from 5-Year Standard Geek Squad Protection
Rated 5 out of 5 stars
Geek squad on deck
|This was very necessary for this type of appliance
This review is from 5-Year Standard Geek Squad Protection
Rated 5 out of 5 stars
Extended protection for whole kitchen!!
|Got 5 year protection to have peace of mind and ease of service needs if any through Best Buy.
This review is from 5-Year Standard Geek Squad Protection
3-Year Standard Geek Squad Protection
User rating, 4.6 out of 5 stars with 2888 reviews.
4.6(2,888 Reviews)- 42 Answered Questions
4 payments starting at
$15.00
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