Customer Ratings & Reviews

This service is great. The crew comes out right away if there’s problems. They’re easy to talk to and are very responsive no matter what the issue.

The new fiberoptics and wifi and computer system i recently purchased was not set to my network causing delay and a ton of frustration. GEEK SQUAD solved all our problems.

This service plan is worth it's weight in gold!! We purchased the same one about 5 years ago on our new Samsung stove, dishwasher and refrigerator . Used it on 2 of the 3 appliance. One easy phone call and they were out to fix things within a week! We did not hesitate to purchase it on our new Bosch dishwasher when the time came!

Excellent service. Sales associate was very was very helpful and professional. Great job.

Bought this protection plan when I purchased a refrigerator. Have not had to use it yet.

We have used the warranty at best buy before and they did great

We bought the warranty just in case. We did use it and the service was professional and quick to respond.

Haven't used yet. Seems like a good plan to have if problem arrives

I bought this as an added protection. I’ve bought so many appliances and different brands to know not to trust just a name. All products, even the best names, have issues. I have 7 kids and know better than to just buy an appliance without this plan. It’s such a good price for an extra 5 years of protection.

I hope I done need to use my warranty but I have piece of mind knowing that if something goes wrong, The Geek Squad will come and fix it!

I recommend getting the 3 year support with any appliance.

I cannot say enough about the Geek Squad men and women! They are amazing! I have had Geek Squad protection for years... they have taken care of all my computer and phone problems! They are always friendly and reassuring... and help keep me calm and educated!

Great service and peace of mind for appliances to ensure we are taken care of past the normal warranty.

Have only had to use this service once, but it was invaluable. The guy who installed my dishwasher screwed it up and didn't level it, so the dishwasher stopped functioning after about 3 months. Geek Squad came out and had it fixed in less than an hour.

Always get the warranty. It's the only reason to pay a little more for the product at best buy.

I purchased the extended Warranty. I thought it was very reasonably priced for the length of time covered. I hope I never have to use it but it's there if I need to. Glad I got it.

Very easy to use and keeps you worry free. Would use again

Great installation of my new dishwasher!! Quick and professional.

Excellent service for a protection plan they take care of the products they sell better than the manufacture in most cases

Its just piece of mind and to dont worry for the next 5 years